TentBox Cargo 2.0 For 2 People
The new and improved Cargo 2.0 is built tough due to its aluminum exoskeleton. It's the easiest TentBox to open, taking just 30 seconds and it can be closed with just one hand. The materials have had a serious upgrade and there are tonnes of new features, such as a comfier mattress, a skylight, an integrated LED light and a removable porch.
Features
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Sleeping capacity: 2 people
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Set up time: 30 seconds
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Opening mechanism: Automatic
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Wind rating: Up to 39mph (Gale force 8)
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Seasons: 4 season
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Internal weight capacity: 661 lb
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Anti-bug mesh: Yes, on all windows and doors
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Store bedding inside: Yes, but only thinner pillows
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Integrated storage: Several roof pockets with net, 2 side pockets + bag for porch poles
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Ventilation: 2 vents in pod fabric + 7 base vents
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Skylights: One
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Summer mode: Easily removable porch
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Ladder: Telescopic, with spring-loaded brackets and ‘lay-flat’ comfort rungs
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Entry: From either side or the end door
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Lighting: Integrated LED light bar
Installation
Installation time: Quick and easy installation in 45 mins.
Will it work with my car? Almost all cars are compatible with at least one TentBox model. Contact us for help!
Tools and parts required: All tools and parts needed for installation (other than roof bars) are included in the box.
Installation instructions: Easy-to-follow guides and videos are provided by us.
Material
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Fabric (pod): 280gsm rip-stop polyester canvas, with a 3000mm hydrostatic head rating. C6 DWR (water-repellency), 2400mm/24hr breathability and UV50+ protection. PVC-backed cordura trim for added durability
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Fabric (porch): 210D polyester, with a 5000mm hydrostatic head rating. C6 DWR (water-repellency), 2400mm/24hr breathability and UV50+ protection
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Seams: Waterproof, silicone taped
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Zips: YKK outdoor zips throughout. Waterproof zips on windows
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Shell & frame assembly: Steel-reinforced honeycomb-aluminum base and roof panels framed in an aluminum exoskeleton with stainless steel hardware
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Hardware & hinges: Stainless steel / aluminum
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Mattress: Dual-layer 6cm foam, wipeable cover
Dimensions
Weight: 158 lb
Mattress size: 47.2 in x 82.6 in
Dimensions (open):
Width: 51 in
Length: 85 in
Height: 57 in
Dimensions (closed):
Width: 51 in
Length: 85 in
Height: 6.7 in
This Tentbox limited warranty applies to physical goods only, that have been purchased from either TentBox Ltd or a TentBox Ltd authorized reseller.
1. WHAT DOES IT COVER?
This limited warranty covers defects in materials and workmanship arising under normal use of TentBox Products, for the duration of the Warranty Period.
Should you notify us within the Warranty Period of a defect in either the materials or workmanship, we will investigate and if we are able to observe the defect and there are no signs to suggest that the Product has been used other than as intended, we will help to repair, replace or refund either the defective part or the whole Product at our sole option and discretion and at no charge to you for parts or labour.
When repairing or replacing we may use new or refurbished replacement parts.
2. WHO IS COVERED?
This limited warranty is given to the original purchaser of the Product, provided that such purchase was made direct from TentBox Limited or an authorised reseller of TentBox Ltd Products, only.
This limited warranty is not capable of being transferred or assigned to any other person whether on future sale of the Product or otherwise.
The original purchaser should contact TentBox directly for warranty service.
3. HOW LONG DOES THE COVERAGE LAST?
In relation to Products*, the coverage lasts 2 years** from date of purchase.
See section 6 for extended warranty information.
*exclusions: ex-demonstration, returned and/or refurbished Products.
**does not apply for products we sell that are supplied by other brands. See specific warranties for these brands below:
- BioLite - 12 months
- GoalZero - 24 months
4. HOW TO GET WARRANTY SERVICE
If you purchased your defective Products directly from TentBox Ltd, please contact us using the contact form on our website (www.tentbox.com) and describe the problem in as much detail as possible.
Proof of date of purchase may be required, as well as proof of the issue e.g. an image or video, as stated by TentBox staff at the time you raise the issue.
If you purchased your defective Products from one of TentBox’s authorized resellers, please contact the company that you purchased from, who will then contact TentBox Ltd regarding the issue.
In either case, at our sole option and discretion, we will decide whether to:
- provide instructions for simple repairs (where replacement parts are not required); or
- send field replacement parts; or
- send an immediate exchange; or
- authorize you to return the Product to TentBox Ltd for service
4.1 Field replacement/repair
Most defective parts are easily field-replaceable. This is the fastest way to get problems corrected and repairs completed.
If we agree that Warranty Replacement Parts are required, we will ship the necessary parts to you free of charge, and at our expense, using the carrier and method of our choice.
If you are unable to replace the parts yourself, we may help to cover the reasonable costs of somebody doing this for you (provided we are able to agree these costs with the third party in advance), or we may ask you to bring your defective unit to our facility at your expense.
4.2 Factory return, repair or replace
If we decide that your product needs to be returned to our factory, or HQ, to be repaired, fixed or replaced, TentBox will cover all shipping costs if the product is being collected from an address in a country that we currently ship to. If you require collection from outside of this countries, you may be required to cover the shipping costs.
Returned products covered under this limited warranty will be repaired or replaced, free of charge, and returned to you at the expense of TentBox Ltd, using the carrier and method of our choice.
Please note products, where defects cannot be discovered, will be shipped back at your expense.
5. THIS LIMITED WARRANTY DOES NOT COVER
- Products resold by the Product Owner, i.e. second hand sales;
- Consumable parts, such as batteries, cloth parts of products or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
- Normal wear and tear, as to be expected from regular use of a product
- Cosmetic damage, including but not limited to scratches, dents and rusting;
- UV (ultra-violet) damage to fabric or other materials, where the damage is purely cosmetic
- Damage caused by accident, abuse, misuse, fire, earthquake or other external causes;
- Damage caused by service performed by anyone who is not a representative of TentBox Ltd or a TentBox Ltd Authorized Service Provider;
- A TentBox Ltd product that has been modified in any way
- Any TentBox Ltd product where the branding has been removed or defaced
- Any TentBox Ltd product that has been used for commercial purposes, including but not limited to rentals
6. 5 YEAR EXTENDED WARRANTY FOR ROOF TENT PRODUCTS.
For Products in the roof tent category, we offer an additional 3 year extended warranty for defective materials and workmanship provided such defects arise during normal use conditions and provided the Products have only been used as intended.
The extended warranty starts after the 2 year limited warranty ends and is non-transferrable to any other person whether on sale of the Product or otherwise.
During the extended warranty period, TentBox Ltd will repair or replace (at our sole option and discretion) defective parts at a minimum cost to the customer i.e production or purchase price of the part + shipping cost.
The same limitations as listed in sections 5 and 7 apply to the extended warranty.
7. OTHER LIMITATIONS
In no event shall TentBox Ltd be liable, whether in contract or tort (including negligence), breach of statutory duty or otherwise for damages in excess of the purchase price of the Product, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the ability or inability to use the Products, to the full extent these damages may be disclaimed by law.
DELIVERY INFO
SHIPPING METHODS
We use Fedex for all shipments. Larger roof tents will be shipped on custom pallets, and smaller roof tents and accessories will be shipped as boxed packages.
You will receive updates from Fedex so look out for email/SMS communications from them.
If you are not going to be in, you can amend your delivery date directly with Fedex – just follow the instructions provided buy Fedex in their email/SMS.
Shipping is and always will be free of charge.
SHIPPING TIMES
Shipping takes 2-3 business days* from the date of order, depending on your location.
*This is not a guarantee, but instead an estimate based on our average delivery times. To avoid disappointment please don't make any immediate campsite bookings.
IMPORTANT DELIVERY INFORMATION
Check your TentBox before accepting delivery
Please check the condition of the packaging before accepting the delivery. If there is visible damage to the TentBox itself, take pictures and refuse the delivery. Notify us immediately so we can get it sorted as soon as possible.
Cancellation Charges
If you cancel your TentBox order after a delivery date has been planned, you may incur a charge of up to $300. This will be deducted from your refund. This is to cover the charges we face from our supplier when cancelling a delivery after it has already been loaded onto the delivery vehicle.
RETURNS
In the unlikely event that you change your mind, you can return your item/s to us for a refund.
All items must be in their original packaging and condition, and it must be within 30 days of purchase.
If you are returning a TentBox, the item will need to be palletised before collection. We will arrange the collection for you using our delivery partner, and a collection cost of up to $300 will be deducted from your refund.
For other returns, you must arrange for the item/s to be sent back to our warehouse at your own cost.
Once your item has been received (or collected, in the case of a TentBox), your refund will be issued within 7 days, and can take up to 7 days to appear in your account.
EXCHANGES
Exchanging a TentBox product may be possible. To exchange your TentBox roof tent or accessory, please contact us quoting your order number, and what items you're looking to exchange.
To be eligible for an exchange, product must be in their original packaging and condition, and it must be within 30 days of purchase.
CANCELLATIONS
We understand that sometimes circumstances change and you may wish to cancel or change your order.
We will do our best to help you as quickly and easily as possible. To change or cancel your order, please reach out to our team.
